Terms of service

Terms of Service
Last updated: 25 June 2026
Overview
This website is operated by dynsol. Throughout the Site, the terms "we", "us", and "our" refer to dynsol. dynsol offers this website, including all information, tools, and services available from this Site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including the additional terms and policies referenced herein. These Terms apply to all users of the Site, including browsers, customers, and contributors of content.
Please read these Terms carefully before using our Site. If you do not agree to all of these Terms, you may not access the Site or use any Service.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in Pakistan, or that you are the age of majority and have given us consent to allow any minor dependents to use this Site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) in using the Service. You must not transmit any malware or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to the Service.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 3 — Products and Pricing
We have made every effort to display our products and their colours as accurately as possible, but we cannot guarantee that your device's display will be accurate. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to limit quantities, refuse or cancel orders, and discontinue any product at any time.
Prices for our products are listed in Pakistani Rupees (PKR) and are subject to change without notice.
Section 4 — Orders, Payment, and Cash on Delivery
When you place an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information so that we can complete your transaction and contact you as needed.
We offer Cash on Delivery (COD) and other payment methods as shown at checkout. We reserve the right to verify COD orders by phone or message before dispatch, and to refuse or cancel orders that appear fraudulent, abusive, or placed by resellers. We may cancel an order after it has been placed if the product is unavailable, incorrectly priced, or cannot be verified, and will attempt to notify you using the contact details you provided.
Section 5 — Shipping and Delivery
We ship nationwide across Pakistan through our courier partners. Delivery times are estimates and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the courier, or to you, in accordance with the arrangement at checkout. Any current shipping charges or promotional free-delivery offers are shown at checkout and may change without notice.
Section 6 — Returns and Refunds
Returns and refunds are handled in accordance with our Refund Policy, which forms part of these Terms. In summary, we accept returns within 2 days of delivery, provided the item is unused, undamaged, and in its original packaging with all accessories and free gifts included. To start a return, contact us with your order number and reason for return using the details in Section 20. Once we receive and inspect the item, we will notify you of the outcome and process any approved refund or exchange — for Cash on Delivery orders, refunds are issued through an agreed method such as bank transfer. Return delivery costs are the customer's responsibility unless the item is faulty, damaged, or incorrect, in which case we cover them. Some items may be non-returnable for hygiene or warranty reasons, as noted in our Refund Policy. Please review the full Refund Policy for complete details on eligibility, time limits, and the return process.
Section 7 — Warranty and Genuine Products
We sell genuine, original products. Where a manufacturer's warranty applies, we will assist you in handling warranty claims in line with the manufacturer's terms. Except as expressly stated by us or required by law, products are provided without additional warranties from dynsol.
Section 8 — Accuracy of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for decisions. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information.
Section 9 — Third-Party Tools and Links
We may provide access to third-party tools and links over which we have no control. We provide access to such tools "as is" without warranties and accept no liability arising from your use of them. Third-party links may direct you to sites not affiliated with us; we are not responsible for their content or practices, and you should review their terms before transacting.
Section 10 — User Comments, Reviews, and Feedback
If you submit reviews, comments, or other content, you agree that we may use, edit, copy, publish, and display that content without restriction or obligation to you. Your content must not be unlawful, abusive, defamatory, obscene, or infringe any third party's rights, and must not contain malware. You are solely responsible for the content you submit and its accuracy. We may, but are not obliged to, remove content we consider objectionable.
Section 11 — Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).
Section 13 — Prohibited Uses
You are prohibited from using the Site or its content: for any unlawful purpose; to solicit unlawful acts; to violate any laws or regulations; to infringe our or others' intellectual property; to harass, abuse, or discriminate; to submit false information; to upload or transmit malware; to collect others' personal information without authorisation; to spam, phish, or scrape; for any obscene or immoral purpose; or to interfere with the security features of the Service. We may terminate your use of the Service for violating any prohibited use.
Section 14 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, the Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. To the fullest extent permitted by law, dynsol and its owners, employees, and partners shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products purchased through it.
Section 15 — Indemnification
You agree to indemnify and hold harmless dynsol and its owners, employees, and partners from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.
Section 16 — Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full effect.
Section 17 — Termination
These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by discontinuing use of the Site. We may terminate them at any time, without notice, if you fail to comply with any provision, and you will remain liable for all amounts due up to the date of termination.
Section 18 — Governing Law
These Terms and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of Pakistan, and the courts of Lahore shall have jurisdiction over any disputes.
Section 19 — Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to the Site. Your continued use of the Site following any change constitutes acceptance of those changes.
Section 20 — Contact Information
Questions about these Terms of Service should be sent to us at:
dynsol
LG 54, Hafeez Centre, Gulberg III, Lahore 54000, Pakistan
Phone: +92 301 3645454
Email: support@dynsol.pk