The Poly Blackwire C5220 is built for people who wear a headset for hours at a time. With premium memory foam ear cushions, passive noise cancellation, and dual USB + 3.5mm connectivity, it's designed for all-day comfort without sacrificing the professional-grade audio Poly is known for.
Whether you're on back-to-back calls, running long training sessions, or need a headset that works across your PC and mobile devices, the Blackwire C5220 delivers premium comfort and clarity for extended daily use.
Key Features of Poly Blackwire C5220
Premium All-Day Comfort
Ultra-soft leatherette ear cushions wrapped around pillow-soft memory foam, paired with a cushioned metal headband, are engineered specifically for extended wear without fatigue.
Dual Connectivity: USB + 3.5mm
Connect to your PC or Mac via USB-A/USB-C, or use the 3.5mm jack for mobile phones and tablets — one headset for every device you use.
Passive Noise Cancellation
Soft, conforming ear cushions provide passive noise reduction while a precisely tuned microphone masks nearby conversations, keeping your calls private and clear.
Dynamic EQ with DSP
Automatically optimizes audio between PC wideband voice calls and hi-fi stereo multimedia listening, backed by Digital Signal Processing for a more natural voice sound.
Portable, Foldable Design
Ear cushions fold flat and the headset comes with a carrying case, making it easy to take between the office, home, and anywhere in between.
Inline Call Controls
Answer/end calls, mute, and adjust volume directly from the inline controller — audio prompts and indicator lights keep you informed of connection and mute status.
Advanced SoundGuard Digital Protection
Anti-startle protection detects sudden loud sound spikes, while time-weighted average monitoring (via Poly Lens) prevents daily noise exposure from exceeding safe limits.
Certified for Leading UC Platforms
Certified for Microsoft Teams, Skype for Business, Zoom, Cisco Jabber, and Chromebook, with broad compatibility across enterprise softphone systems.
Specifications
| Feature |
Details |
| Design |
Binaural (over-the-head, double-ear) |
| Connectivity |
USB-A/USB-C + 3.5mm jack (dual connection) |
| Speaker Bandwidth |
200 Hz–6.8 kHz (speech mode); 20 Hz–20 kHz (media mode) |
| Speaker Size |
28mm |
| Microphone |
Noise-canceling, flexible boom |
| Microphone Bandwidth |
100 Hz – 10 kHz |
| Impedance |
32 Ohms |
| Audio Feature |
Dynamic EQ, DSP, Dynamic Mute Alert |
| Hearing Protection |
SoundGuard Digital (anti-startle, time-weighted average monitoring) |
| Controls |
Inline: answer/end, mute, volume +/- |
| Ear Cushions |
Leatherette wrapped around memory foam, fold flat |
| Weight |
~164g (with cable) |
| Compatibility |
Windows, macOS, mobile devices/tablets |
| Platform Certification |
Microsoft Teams, Skype for Business, Zoom, Cisco Jabber, Chromebook |
| Included Accessories |
Carrying case |
| Software Support |
Poly Lens |
| Warranty |
2-year manufacturer warranty |
Poly Blackwire C5220 vs Blackwire C3225
| Feature |
Blackwire C5220 |
Blackwire C3225 |
| Comfort Tier |
Premium (memory foam cushions) |
Standard (leatherette only) |
| Noise Reduction |
Passive + precisely tuned mic |
Standard noise-canceling mic |
| Hearing Protection |
SoundGuard Digital (advanced) |
SoundGuard (standard) |
| Platform Certification |
Broader (incl. Cisco Jabber, Chromebook) |
Core UC platforms |
| Best For |
Extended all-day, heavy call volume use |
General office/mobile use |
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FAQs
Q1: What makes this different from the standard Blackwire 3200 series?
The C5220 is built specifically for all-day comfort with premium memory foam ear cushions, plus more advanced SoundGuard Digital hearing protection and broader platform certification.
Q2: Can I use it with my phone?
Yes, the included 3.5mm connector lets you use it with mobile phones and tablets, in addition to USB connection for PC/Mac.
Q3: Is it good for long calls?
Yes, it's specifically designed for extended wear with soft, conforming ear cushions and a cushioned headband that stays comfortable through long conference calls.
Q4: Which platforms is it certified for?
Microsoft Teams, Skype for Business, Zoom, Cisco Jabber, and Chromebook, with broad compatibility across enterprise UC systems.
Q5: Does it fold for travel?
Yes, the ear cushions fold flat and it comes with a carrying case for easy portability.