The Zepp App is the companion app used by current Amazfit watches for device pairing, settings, health and workout data, map management on supported models, watch updates and other connected features.
If you have just bought an Amazfit watch in Pakistan, the safest setup method is to follow the pairing flow shown on the watch and in the Zepp App rather than treating the watch like a generic Bluetooth accessory.
How to Pair an Amazfit Watch with the Zepp App
- Charge the watch sufficiently and switch it on.
- Install the latest Zepp App from the official Google Play Store or Apple App Store.
- Create or sign in to your Zepp account.
- When the watch displays its pairing QR code, use the scan function inside the Zepp App to scan it.
- Confirm the pairing request on the watch and phone when prompted.
- Keep Bluetooth enabled and allow the initial synchronization and software update to finish.
Amazfit’s official manuals for multiple models specifically direct users to pair through the Zepp App. On some models, directly pairing only from the phone’s normal Bluetooth menu is not the correct first-time setup process.
Phone Compatibility
System requirements vary by watch generation. Many current Amazfit models require Android 7.0 or later, while iPhone requirements commonly begin at iOS 14 or iOS 15 depending on the model. Newer watches can require a later iOS version.
Always check the exact product page or manual rather than assuming one requirement applies to every Amazfit watch.
How to Move an Amazfit Watch to a New Phone
Amazfit’s current support guidance uses a clear sequence:
- On the old phone, open Zepp and synchronize the watch so recent data is uploaded.
- Open the watch’s device page in Zepp and choose Unpair.
- If you use an iPhone, also open iOS Bluetooth settings, find the watch and choose Forget This Device when instructed.
- On Android, removing the old Bluetooth pairing record is recommended when changing phones.
- Install Zepp on the new phone, sign in and pair the watch again using the watch’s QR-code/setup flow.
This is safer than trying to force the same Bluetooth record onto a new phone without properly unbinding the old connection.
How to Update an Amazfit Watch
Keep the watch connected to the phone, make sure the phone has internet access and use the device/update section of the Zepp App to check for firmware updates. Menu wording varies by watch and Zepp version.
Keeping both the Zepp App and watch firmware current is important because Amazfit continues to add and improve features such as maps, navigation, workout data fields and device behavior through OTA updates on supported models.
Bluetooth Calling Setup
On Amazfit models that support Bluetooth calling, setup can involve an additional Bluetooth connection after the main Zepp pairing. Official Amazfit guidance for calling-capable models directs users to enable the feature in the Zepp device settings and follow the Bluetooth pairing prompt.
If your watch does not have both a microphone and speaker, do not assume it supports full wrist calling simply because it can show incoming-call notifications.
Why Is My Amazfit Watch Not Connecting?
1. The watch is still bound to another phone
If the watch was previously connected elsewhere, synchronize and unpair it from the old Zepp installation first. On iPhone, also remove the old Bluetooth record when required.
2. You paired only through phone Bluetooth
For models whose manual instructs pairing through Zepp, remove the incorrect pairing and restart the official QR-code pairing flow inside the app.
3. Bluetooth is off or the phone is too far away
Keep Bluetooth enabled and the watch close to the phone during setup, synchronization and firmware updates.
4. The Zepp App is outdated
Update Zepp to the latest version available for your phone before troubleshooting deeper connection problems.
5. The phone operating system is unsupported
Check the exact minimum Android or iOS version for your watch. Requirements differ between Amazfit generations.
Notifications Are Not Appearing
First confirm that the watch is connected in Zepp. Then review the notification/reminder settings for that device and make sure the phone has granted the required notification permissions. Phone operating systems can also restrict background activity, so the app must be allowed to operate normally for reliable syncing and alerts.
How Zepp Works with Running and Fitness Apps
Selected Amazfit watches can synchronize workout data to third-party services through Zepp, including platforms such as Strava, Apple Health, Google Fit, TrainingPeaks and others. Availability varies by model, region and service.
For running-focused model recommendations, see our Best Amazfit Watches for Running in Pakistan guide.
How Zepp Works with Offline Maps
On compatible watches, Zepp is also used to manage map downloads or map regions. The exact path differs by model and software. For example, current Balance 3 software supports map download management from its Zepp device page.
Read our Amazfit GPS & Offline Maps Guide before relying on a watch for navigation.
Frequently Asked Questions
Is Zepp required for Amazfit watches?
For current Amazfit watches, Zepp is the official companion app used for pairing and connected functions. Exact features vary by model.
Should I pair Amazfit directly from Bluetooth settings?
For first-time setup, follow the Zepp pairing flow shown by the watch and official manual. Some models may create an additional Bluetooth connection later for calling or audio.
Can I use an Amazfit watch with iPhone?
Many Amazfit watches support iPhone, but the minimum iOS version varies. Check the exact model requirement.
Can I change phones without losing my Amazfit data?
Synchronize the watch with Zepp before unpairing the old phone, then sign in on the new phone and pair again. Synced account data can then remain associated with your Zepp account.
Where can I browse current Amazfit models?
Visit Dynsol’s Amazfit Watches & Accessories hub for current models and stock.